Reviews and Testimonials

Welcome to Carlyle Funerals, where every memory is cherished and every goodbye is honoured with grace. On our Reviews and Testimonials page, you’ll find heartfelt stories from families we’ve had the privilege to support. Discover how our dedicated team has provided comfort in times of need, guided by our commitment to compassion and care. Each testimonial paints a picture of the peace and closure we strive to bring to every service. We invite you to read through these reflections of our service and consider how we might assist you in honouring your loved one’s legacy.

Customer Reviews

Below is a sample of the many positive reviews we have on Google Search.  You can read the rest here.

EXCELLENT
41 reviews on
Christian Pegrum
Christian Pegrum
26 July 2023
Commitment to the job is one thing, commitment to caring is a while nother level. Meagan and the team truly care and that is exactly what familys and individuals need whilst grieving frim the loss of a loved one.
Susan Edwards
Susan Edwards
14 July 2023
Carlyle family funerals were fantastic we have used them twice. the care they gave to us was exceptional they took the time to listen to our needs and each funeral Although both very different, one was for our son and the other for our 92 year old mother both were beautiful done and l would highly recommend them.
robyn wilson
robyn wilson
10 July 2023
Meagan and Deb are the best in the business. They have looked after us twice in the past 18 months and both times were always contactable, always willing to go above and beyond to help us in any way they could. Highly recommend their personal touch
Graeme Matthews
Graeme Matthews
10 July 2023
We thoroughly recommend Carlyle Family Funerals, thankyou Meagan for your care and understanding at this sad time. Our family really appreciate all the help you gave us.
dianne Udorovic
dianne Udorovic
20 July 2021
From my first phone call to Meagan and Deb, I was put at ease. Meagan helped us through the process of organising the funeral for my late father-in- law. Nothing was a problem and they handled all the intricacies involved in the death of a loved one. Personally I believe, they went above and beyond to ensure all of the family were considered at every level. I would highly recommend Carlyle Family Funerals, for their compassion, empathy, grace and professionalism. Thank you again ladies, very much appreciated.
SKJA
SKJA
6 July 2021
After researching and speaking to several funeral directors both large corporations and smaller companies, we decided to go with Carlyle Family Funerals. Not only were they transparent about their costs which was laid out on their user friendly website, but it was the initial call with Meagan that helped seal the decision as she made you feel right at ease, was a great listener and took the time to fully understand our family's needs and to answer any questions we had. When our dad unexpectedly passed away, Meagan and team were immediate in their action in caring for Dad. She was able to arrange for Dad’s service within the week, she was extremely organised (with a checklist of items to be done), easily contactable and provided gentle and compassionate guidance as we made various decisions about the service. We never felt pushed or ‘sold’ to. The service itself went smoothly without any hitches on the day. Numerous attendees commented on how lovely the service was and the chapel at Springvale Botanical Cemetery was well ventilated, clean and the live stream worked well. We felt taken care of by Meagan and team during the whole process and felt that the quality of the service we received could not be any better. They even helped with getting dad's ashes safely back home to us. Thank you Meagan and team for all your efforts during our time of grief.
J B
J B
18 September 2020
From the time I made the first phone call, Meagan was so caring and compassionate. Due to Covid, things were a little bit more complicated for my family and I, and Meagan gave me the reassurance that I needed and that my Dad was in good hands. Thank you Meagan and Deb for your looking after my Dad and for going out of your way to ensure everything we wanted for my Dad was available, in these difficult times. I highly recommend Carlyle Family Funerals for their great service, communication, compassion and price. Thank you again Meagan and Deb.
Corrina Dawson
Corrina Dawson
13 March 2020
Meagan and Deb were caring and professional from the very first meeting. We felt comfortable and reassured that our aunt was in such compassionate hands. Their practical approach was easy to understand and we felt that we were well looked after throughout this emotional time.